Privacy Policy

Factory Brands Direct– Privacy Policy

Last Updated 12-10, 2024

Factory Brands Direct.ca is committed to protecting the privacy rights of all our users. We will take every step to maintain the confidentiality of your personal information. This Privacy Policy applies to your use of the Factory Brands Direct websites and applications (collectively the "Website"). This Privacy Policy governs Factory Brands Direct collection, use and/or disclosure of your personal information.

Consent

By using the Website, you consent to the information you provide being used as set out in this Privacy Policy. Should you choose, at any time, to withdraw your consent please immediately contact Factory Brands Direct Privacy Officer in writing to advise of this decision.

Privacy Officer

Factory Brands Direct Privacy Officer can be reached as follows: by email factorybdirect@gmail.com. Any questions relating to Factory Brand Direct’ handling of personal information, or this Privacy Policy should be directed to our Privacy Officer.

Purposes

The Website is used by individuals like you who are interested in obtaining Products. With your consent, Factory Brands Direct will help you by sharing your contact information (and other data) with dealer institutions in order to assist you in obtaining products

Factory Brands Direct is required to collect and use personal information in order to provide the Services, to administer and process customer surveys, special promotions and other marketing activities, as well as other internal administrative functions. Personal information can include:

  • Your first and last name;
  • Your address;
  • Your telephone number;
  • Your email address, address and postal code; and,

This information is integral to the provision of the Services.

Usage Data

Your IP address, your computer's operating system, the browser type and language are automatically collected each time you use the Website. Moreover, the identity of the website you came from will also be collected, as will your web request, the date and time of your visit and the site pages visited. Other information such as your name, address, and e-mail address is collected in order to allow us to administer the Website, to identify and contact users, and to conduct Website maintenance. For audit and other internal and administrative purposes, Factory Brands Direct may also keep a record of all information you contribute to the Website.

Cookies

The Website will use cookies to keep track of your activities and behavior while on the Website. When you visit the Website, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. These cookies are essential to provide you with the Services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. They also allow us to remember choices you make when you use the Website, such as remembering your login details or language preference, and will provide you with a more personal experience.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you refuse or delete our cookies, you will not be able to log on as an authenticated user and you will not be able to use the Website or Services.

How we Use your Personal Information

Your personal information will be used in order for you to receive our products, quotes, or other services or offers. We may also provide your personal information to our own service providers in order to provide you with a seamless user experience and to improve the quality of our Services. We will not disclose your personal information to other people or non-affiliated companies, except in the limited circumstances described in this Privacy Policy, or with your consent.

While Factory Brands Direct will not conduct credit reports, it is possible that a financial institution may do so with your approval if you plan to finance or rent your product.

Please note that once a user is contacted by any financial institution any communications with that entity will be governed by their privacy policy, not this Privacy Policy.

Factory Brands Direct may also provide personal information to third parties who may provide services on Factory Brands Direct behalf, such as responding to customer inquiries, processing data, conducting special promotions and marketing activities and other administrative functions. In all instances, Factory Brands Direct will only provide personal information to third parties on an "as needed" basis and provided that such third parties agree to be bound by this Privacy Policy.

In the event of a transaction involving the sale of some or all of Factory Brands Direct, personal information will generally be one of the transferred business assets. You acknowledge that such transfers may occur, and that any acquirer of Factory Brands Direct may continue to use your personal information as set forth in this Privacy Policy.

Limits on Collecting, Using, Disclosing and Retaining Personal Information

Factory Brands Direct limits the amount and type of personal information collected to what is necessary to meet the purposes described above. Factory Brands Direct undertakes to keep all personal information it collects strictly confidential according to the terms of this Privacy Policy. Factory Brands Direct will only retain personal information for the duration of its intended use or as otherwise required by law. Thereafter, all personal information that does not have a specific purpose or that no longer fulfills its intended purpose will be destroyed in a secure fashion.

Links

Our Website may contain links to other websites of interest. However, once you have used these links to leave the Website, Factory Brands Direct has no control over, and cannot be responsible for the protection and/or privacy of any information that you provide while visiting other sites.

Safeguarding Personal Information

Factory Brands Direct respects individual's privacy and will protect that privacy as vigorously as possible. Factory Brands Direct stores personal information in electronic and physical files that are secure and to which access is restricted.

Accuracy of Personal Information

Factory Brands Direct also makes every effort to keep all personal information it holds, including contact information, financial information, and employment information, accurate, complete, and current. Factory Brands Direct will update any changes to personal information when received from you through the Website. If Factory Brands Direct holds personal information about an individual which can be established by the individual to be inaccurate, Factory Brands Direct will take reasonable steps to correct it.

Access to Personal Information

You have the ability to access all your personal information on the Website at any time. If you have any questions regarding the personal information held by Factory Brands Direct, you should, in writing, contact Factory Brands Direct Privacy Officer. Factory Brands Direct will respond to any written requests within 30 days of receiving written notice. Factory Brands